06 September, 2023

What is value of a digital experience platform?

Digital Interaction Platform is a software platform that helps businesses and institutions create, manage, and optimize multi-channel digital interactions by integrating with various business systems and solutions. By helping comp...

21 August, 2023

How to write a product instruction manual

It is certainly important for businesses to have a complete product manual. The instruction manual is not only an important reference for new employees on use and maintenance of product, but also an essential document for after-sa...

15 August, 2023

What should a new product FAQ page contain?

FAQ is short for "Frequently Asked Questions" in English, which means "answers to frequently asked questions". FAQ page generally refers to FAQ page of a website or product, which is used to answer frequently asked questions from ...