03 October, 2023

How to create a product help center?

According to research, more than 50% of Internet users are more likely to use self-support on a website to resolve product usage issues. Then at this time, online help center (that is, online help page) meets needs of users. An on...

28 September, 2023

How can corporate knowledge base play its true role?

An enterprise knowledge base is an internal knowledge management system that aims to help businesses collect, organize and share knowledge efficiently. This can help businesses improve productivity, increase competitiveness, and s...