With advent of information age, businesses are faced with more and more complex information, and how to manage and use this information has become key to development of enterprises. As a new idea and method of management, knowledge management is widely used in enterprise management. The knowledge management tool is one of important knowledge management tools that can help enterprises realize standardization of information, improve efficiency of information use, and thus promote development of comprehensive enterprise information standardization.

1. The concept of knowledge management

Knowledge management refers to a management method that effectively manages and uses internal knowledge resources of an enterprise, thereby enhancing core competitiveness and all-round strength of an enterprise. The core of knowledge management is effective integration and use of enterprise's internal knowledge resources to improve enterprise's ability to innovate and market competitiveness. Knowledge management includes all aspects of acquisition, integration, storage, dissemination and application of knowledge, among which knowledge management tools are an important means of knowledge management.

Second, classification of knowledge management tools

Knowledge management tools are various software tools and hardware devices used to implement knowledge management. According to different functions and scope, knowledge management tools can be divided into following categories:

1. Knowledge Tool

Knowledge tools are tools used to collect and acquire internal and external knowledge resources of an enterprise, including search engines, crawlers, RSS feeds, etc. These tools can help enterprises collect and integrate various information resources, topics thereby providing strong support for enterprise innovation and development.

2. Knowledge Management Platform

Knowledge Management Platform is a software system used to integrate and manage an enterprise's internal knowledge resources, including document management system, shared office system, email system, etc. These platforms can help enterprises integrate disparate knowledge resources into one platform , which is convenient for internal employees to use and manage.

3. Knowledge Sharing Tools

Knowledge Sharing Tool is a tool used to share and disseminate an enterprise's internal knowledge resources, including social media, blogs, Weibo, video sharing websites, etc. These tools can help companies share their internal knowledge resources with a large number of people, thereby increasing their recognition and influence.

4. Knowledge analysis tools

Knowledge analysis tools are tools for analyzingand analysis of internal knowledge resources of enterprises, including data mining tools, natural language processing tools, text analysis tools, etc. These tools can help enterprises discover and analyze internal knowledge resources, thus providing powerful support for enterprise decision making.

5. Tools for applying knowledge

Knowledge Application Tool is a tool used to apply and use an enterprise's internal knowledge resources, including CRM system, ERP system, open access system, etc. These tools can help enterprises apply internal knowledge resources in real business, thereby increasing the efficiency and competitiveness of enterprises.

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3. The role of knowledge management tools in facilitating standardized development of complex enterprise information

1. Improve your information integration

Information within enterprise is scattered across different departments and positions, how to integrate this information has become key to development of enterprise. Knowledge management tools can help companies integrate this information into one platform that is easy for internal employees to use and manage. For example, a document management system can help enterprises integrate and manage various documents and data, thereby improving efficiency of enterprise information integration.

2. Improve your information efficiency

Information within enterprise is becoming more complex, how to quickly and accurately find required information has become a difficult problem for employees of enterprise. Knowledge management tools can help employees quickly and accurately find information they need. For example, a search engine can help employees quickly find information they need, thereby increasing efficiency of information use.

3. Activate dissemination of knowledge

Knowledge management tools can help companies improve knowledge dissemination and sharing. For example, social media can help enterprise employees share and disseminate internal knowledge, thereby facilitating communication and collaboration among enterprise employees. These tools can help enterprise employees make better use of internal knowledge resources, thereby promoting enterprise innovation and development.

4. Improve your decision making

Knowledge management tools can help businesses analyze and leverage internal knowledge resources, thereby providing powerful support for corporate decision making. For example, data mining tools can help businesses extract actionable insights from massive data, thus providing important reference for corporate decision making.

5. Increasing competitiveness of enterprises

Knowledge management tools can increase overall strength and competitiveness of enterprises. Through effective management and use of internal knowledge resources, enterprises can improve their own innovation capabilities and market competitiveness in order to achieve better market results.

Knowledge management tools you can try:

Online knowledge base creation, efficient editing functions, centralized online storage and display capabilities. It solves problems of document management confusion and knowledge isolation in workflow of individuals and businesses; while reducing costs, it comprehensively improves efficiency of individuals and groups, and effectivelye management makes office work easier. It provides businesses and teams with SaaS tools for quickly building knowledge bases, leveraging online knowledge bases, powerful editing features, and centralized online storage and display features. It solves problems of document management confusion and knowledge isolation between businesses and individuals; reduces costs, comprehensively improves efficiency of individuals and groups, and efficient management simplifies office work.

Function mapping part:

1. Theme template, we display better and support customization

2. You can bind an independent domain name

3. Price advantage: our second package supports 200 people to work together, and third package supports 3000 people to work together

4. For search function, we use a global search, which is more accurate and intuitive

Interface 5.api, interface document: api.baklib.com can call related data

6. Data statistics, page keyword search logs, and user search related data can be viewed in background, such as keyword search in plug-in center, and Baidu, Youmeng, 51LA statistics can also be accessed

7. It can be connected to customer service system, here you can connect to Meichat, udesk...

8. Simple operation, easy to use, you can also use base without code

9.In terms of operation: there is no need to build a document frame in work (each theme has a corresponding display frame, and now there are 15 themes for help document scene), and it can be used by opening Design, you can easily edit documents with using Word, edit, update and publish at any time with low maintenance costs, allowing customers to easily view them with one click.

10. External display: provides a variety of external display themes to support mobile phone adaptation, you can switch and change colors at will, and support adding page footers and independent domain names...

11. Details: contains many useful plugins, including global search, user feedback function, article guide, help site access statistics, site navigation...

12. Editor: rich rich text + Markdown make editing easy (supports uploading videos, images and files)

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Summarizing, knowledge management tools are one of important knowledge management tools that can help enterprises realize standardization of information, improve efficiency of information use, and thus promote development of comprehensive enterprise information standardization. Enterprises should choose knowledge management tools suitable for them according to their own actual conditions, and strengthen application and management of knowledge management tools, so as to improve core competitiveness and market competitiveness of enterprises.