With advent of digital age, businesses are also facing challenge of digital transformation. Knowledge document management is a very important part of digital transformation of an enterprise. This article will detail how digital enterprises can effectively manage knowledge documents.

1. What is knowledge document management?

Knowledge document management refers to process of efficiently collecting, classifying, storing, maintaining and using knowledge documents owned by enterprises. The purpose of knowledge document management is to improve efficiency of enterprise knowledge management and ability to apply knowledge, and then improve core competitiveness of the enterprise.

Second, why do we need to be good at knowledge document management?

1. Ensure continuity and stability of corporate knowledge

Knowledge documents are backbone of enterprise knowledge management. Through effective knowledge document management, continuity and stability of corporate knowledge can be guaranteed. When employees of an enterprise leave or transfer, with knowledge documents in place, new employees can quickly understand business and processes of enterprise, thereby reducing loss of knowledge caused by employee layoffs.

2. Enhance your enterprise knowledge management

By classifying and storing knowledge documents, you can improve efficiency of knowledge management in enterprises. You can quickly find required knowledge documents without wasting time and resources.

3. Expand application of knowledge in enterprise

Effective knowledge document management can improve an enterprise's ability to apply knowledge, enable an enterprise to make better use of its own knowledge resources, and improve enterprise competitiveness.

3. How to achieve good results in knowledge document management?

1. Build perfect document management system

Establish a complete knowledge document management system, clarify rules for classifying, storing, maintaining and using knowledge documents so that knowledge document management work has rules to follow.

2. Store knowledge documents by category

Categorizing and storing knowledge documents can improve efficiency of enterprise knowledge management. Common classification methods include business areas, knowledge types, and knowledge sources.

3. Develop a knowledge document management process

Develop a knowledge document management process, clarify process of collecting, sorting, storing, maintaining and using knowledge documents so that knowledge document management work can be done in an orderly manner.

4. Build a knowledge base document management platform

Build a knowledge document management platform that can centrally store knowledge documents so that employees can easily consult and use them. The knowledge document management platform can be an internal enterprise knowledge management system or a third party knowledge management platform.

5. Training employees in knowledge document management skills

By training employees in knowledge document management skills, their knowledge and understanding of knowledge document management can be improved, making knowledge document management more efficient and professional.

4. Document management tools——

This is where document management products need to be mentioned. It is an online document editing tool that combines features of storage, collaboration, and document products. It provides businesses and teams with SaaS tools for quickly building knowledge bases, leveraging online knowledge bases, powerful editing features, and centralized online storage and display features. It solves problems of document management confusion and knowledge isolation between businesses and individuals; reduces costs, comprehensively improves efficiency of individuals and groups, and efficient management simplifies office work.

1. Document management is an accessory in form of a product. Document management can be integrated into other enterprise management processes, so it often becomes an additional feature of office collaboration tools and process management tools;

2. In terms of technology trends, artificial intelligence and big data will become standard for document management. With continuous development of artificial intelligence technology and big data technology, application of document management platforms is becoming more and more extensive, making classification and standardization of documents process greatly simplified;

3. Deployment of document management products and services is gradually moving to cloud

V. Summary

Knowledge document management is a very important part of digital transformation of an enterprise. A good knowledge document management work can ensure continuity and stability of enterprise knowledge, improve efficiency of knowledge management and ability to apply knowledge in enterprises, and then improve the core competitiveness of enterprises. Enterprises need to build a robust knowledge document management system, classify and store knowledge documents, formulate knowledge document management processes, build a knowledge document management platform, and train employees in knowledge document management skills to make them good at knowledge document management.