October 22, 2023

Does your business need a wiki page?

With continuous development of technology and continuous growth of enterprises, knowledge management within enterprises is becoming more and more important. A wiki page is a very effective knowledge management tool that can help businesses better manage, share, and leverage internal knowledge.

Why do businesses need a wiki page?
  • Increase communication efficiency
  • In traditional mode of sharing information, employees need to manually copy, paste, print and perform other operations to obtain necessary information, which requires a lot of time and energy. With help of a wiki page, employees can directly find information they need on page, avoiding tedious operations and increasing efficiency of information exchange.

  • Advance knowledge management.
  • Wiki pages can provide businesses with a centralized knowledge management platform to help businesses better manage, classify, archive, and extract internal knowledge. Through wikis, businesses can better understand their own knowledge system and help build knowledge management.

  • Foster collaboration within enterprise
  • WikiWiki pages can help employees collaborate and communicate better. Employees can share their ideas, experiences, and knowledge on wiki page, and can also discuss and interact with other employees on page. This can promote collaboration and communication within enterprise, as well as improve team cohesion and work efficiency.

  • Improve performance
  • Thanks to wiki page, employees can get information they need faster and more accurately, which increases work efficiency. Moreover, wiki pages can help employees better understand internal processes, norms and standards of enterprise, thereby avoiding omissions and errors in their work.

  • Reducing business costs
  • Traditional knowledge management methods require a large amount of labor, material and financial resources, but with help of wikis, enterprises can manage and use internal knowledge more conveniently and quickly, thereby reducing knowledge management costs. In addition, wiki pages can also help enterprises make better use of internal human resources, improve efficiency of human resource utilization, and further reduce enterprises' costs.

    How to create an enterprise wiki

    To set up an Enterprise Wiki, follow these steps:

    Define purpose and purpose of wiki pages

    Before creating an enterprise wiki, a business needs to clarify purpose and purpose of a web page. Businesses need to define main features and use cases for wikis in order to better create and maintain wikis.

    Choosebuild a wiki platform and tools

    After defining goals and objectives of a wiki, an enterprise needs to choose a wiki platform and tools that fit it. There are many wiki platforms and tools currently on market, and businesses can choose according to their needs and real world conditions.

    Developing structure and content of wiki pages

    After choosing a wiki platform and tools, enterprise needs to develop structure and content of wiki. Enterprises must define governance specifications such as classification, naming conventions, storage methods, and wiki access rights so that employees can quickly and accurately find information they need.

    Create wiki pages and test

    After designing structure and content of a wiki page, an enterprise needs to create a wiki page and test it. Businesses need to test features, performance, security, and other aspects of wikis to ensure that wikis work properly.

    Enterprise wiki tools ——

    This is a professional help center and knowledge base tool that helps companies easily create online help centers, guides, FAQs, API documents, product guides, and more. It takes ten minutes, you see what you receive, edit and publish at any time, explain your products clearly and serve your users better.

    1. Ease of use: Intuitive interface and easy-to-understand features to enable users to easily create, organize and share knowledge.

    2. Efficiency: It can help users create and edit documents quickly, save time and energy, and improve work efficiency.

    3. Safety. Adopted multi-level security measures, including data encryption, identity verification, backup and disaster recovery, etc., to ensure safety of users' knowledge.

    4. Teamwork. Support simultaneous editing and sharing of documents by multiple people, facilitating teamwork and knowledge sharing.

    5. Scalable: Provides many Application Programming Interfaces (APIs) that can be integrated with other tools and systems to meet a variety of needs.

    6. Intelligence. Using artificial intelligence technology, it can intelligently recommend relevant documents and knowledge to help users better manage knowledge.